{"product_id":"solid-copper-mule-mug-copper-handle-18-oz","title":"Solid Copper Mule Mug, Copper Handle, 18 oz [Online Only] | Sertodo Copper","description":"\u003ch3 style=\"text-align: center;\"\u003eSolid Copper Mule Mug, Copper Handle, 18 oz\u003c\/h3\u003e\n\u003cp\u003eSolid copper. Uniting modern style with ancient craft, we created our 18 ounce copper Mule mug in the social spirit of enjoying your time and company, the ritual of mixing your cocktails and serving your guests. Our superior quality offers you long lasting beauty with a durable shine beaten into our heavy gauge hammered copper. \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCopper handle, 18 fluid ounce capacity mugs, 4.25 inches tall, 5.75 inches mouth width\u003c\/li\u003e\n\u003cli\u003ePure copper from 100 percent recycled sources\u003c\/li\u003e\n\u003cli\u003eCopper handle tig welded to the body\u003c\/li\u003e\n\u003cli\u003eHeavy gauge, durable, made to last for generations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e***PLEASE READ BELOW IF ORDERING THIS PRODUCT\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis item is available through Gather Kitchen Mercantile online only, meaning that we do not physically stock this item in the shop, and it will be drop shipped to you directly from the supplier.\u003c\/p\u003e\n\u003cp\u003eSERTODO COPPER RETURN POLICY:\u003c\/p\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eYou may return \u003cstrong\u003eunused\u003c\/strong\u003e items within 30 days of delivery for a refund, \u003cstrong\u003eminus the return shipping costs.\u003c\/strong\u003e \u003cmeta charset=\"utf-8\"\u003eAllow up to four weeks for refunds to appear in your account from giving your package to the return shipper.  This time period includes the transit time for Sertodo to receive your return from the shipper (5 to 10 business days), the time it takes Sertodo to process your return once they receive it, and the time it takes your bank to process Sertodo's refund request (5 to 10 business days).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eReturn Fees are assessed at 5-25%. The average restocking fee is 5%. However,\u003cbr\u003eSertodo reserves the right to inspect the condition of the item returned and evaluate\u003cbr\u003ethe work needed to put it back into stock.\u003cbr\u003e● 5%-10%- fingerprints that can be buffed off.\u003cbr\u003e● 15%- items that have to be washed and polished\u003cbr\u003e● 20%-25%- items that have been heavily used and are not resellable.\u003cbr\u003e● Sertodo requires 5-10 business days to process returns and give refunds.\u003c\/p\u003e\n\u003ch4\u003e\u003cspan\u003e\u003cb\u003eWhat if I received an order with damaged items, missing items, or if my package is missing?\u003c\/b\u003e\u003c\/span\u003e\u003c\/h4\u003e\n\u003ch4\u003e\u003cspan\u003e\u003cb\u003eDamaged items\u003c\/b\u003e:\u003c\/span\u003e\u003c\/h4\u003e\n\u003cp\u003e\u003cspan\u003eIf you’ve dented or damaged your item through use or dropping it, Sertodo can help fix that!  Just send an email, \u003c\/span\u003e\u003ca href=\"mailto:hello@sertodo.com\"\u003e\u003cspan\u003ehello@sertodo.com\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e, and they'll get you sorted.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eIf you have received an item damaged in shipping, notify Sertodo immediately at \u003c\/span\u003e\u003ca href=\"mailto:hello@sertodo.com\"\u003e\u003cspan\u003ehello@sertodo.com\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e, so they can process a claim.  To resolve this issue and send a replacement ASAP, they will need:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\u003cspan\u003eImages of the damaged item.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eImages of the damaged item in the box, similar to how you received it.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eImage of the top and two sides of the box, and an image of the bottom and two opposite sides of the box.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eImages of the box label.  \u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cspan\u003eSertodo is unable to assist or make a claim for damaged items without these photos.\u003c\/span\u003e\u003c\/p\u003e","brand":"Sertodo","offers":[{"title":"Default Title","offer_id":53386334372064,"sku":"C-MM-18C","price":63.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0566\/0144\/4543\/files\/C-MM18-C-Moscow-Mule-Mug-Copper-Handle-Single-01-SQUARE__50502_0b630b28-78eb-41d2-8c5b-4529dc18d7e1.jpg?v=1783997447","url":"https:\/\/gatherkitchenmercantile.com\/products\/solid-copper-mule-mug-copper-handle-18-oz","provider":"Gather Kitchen Mercantile","version":"1.0","type":"link"}